Text Beacon enhances client experience with 24/7 service

Beacon Management Services is pleased to announce the launch of Text Beacon, an innovative new texting feature powered by artificial intelligence (AI) for its customers. Clients can text their HOA-related questions to 877-870-8464 for immediate responses to their inquiries anytime, day or night. Text Beacon responded to over 5,000 text messages in the first month alone.

Beacon Management Services is the first community association management company in Georgia to offer AI assistance to customers. Text Beacon fully integrates with Beacon’s cloud-based software to provide the most robust cutting-edge platform in the industry.

Text Beacon AI provides real-time information in key areas such as financial reporting, account ledger access, maintenance requests, work orders, amenity reservations, online architectural modifications, payment instructions and more.

“We are excited to launch the integration of artificial intelligence with our software,” said Vice President of Corporate Operations and Technology Shari Hopkins.

“AI will allow us to provide a more personalized and efficient experience for our customers, which is always our top priority. As we continue to innovate and expand our offerings, we remain committed to providing our customers with the latest technology and tools they need.”

ABOUT BEACON MANAGEMENT SERVICES

Beacon Management Services is a leading Atlanta property management company offering comprehensive solutions to community associations, condominiums, commercial, mixed-use and new construction properties. Beacon Management also serves numerous national and local home builders and developers throughout Georgia. Professional, personalized service coupled with the extensive resources of a proven leader make Beacon the first choice for real estate management.

To learn more about Beacon Management Services, call (404) 907-2112 or visit www.BeaconManagementServices.com.