Windsong Properties is honored to announce that it has received a Guildmaster Award for its unwavering commitment to customer service. GuildQuality, a third-party customer satisfaction surveying company, has powered the Guildmaster Awards since 2005 to celebrate service superiority among home builders, remodelers and real estate professionals.
“We were one of just two builders chosen in the metro Atlanta area,” explained Steve Romeyn, managing partner of Windsong Properties. “This award exemplifies our standard of excellence for active adult living, and we are honored to be recognized by our customers.”
In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Feedback from the most recent 20 customers are considered. Incorporating a high response rate into the calculation enables GuildQuality to confidently distinguish top performing companies.
In the home building, remodeling, and real estate industry, the average customer recommendation rate for businesses is approximately 70 percent. To receive a Guildmaster Award, a member must achieve a recommendation rate of 90 percent or greater, and Windsong Properties did just that.
For more information about the 2017 Guildmaster Awards and qualifications, go to GuildQuality.com/guildmaster/. To learn more about Windsong Properties, visit WindsongLife.com.