Academy Mortgage was recently named number two in new home lending in Atlanta, and they credit their success to the outstanding customer service that they are able to provide. They have adopted the motto “one customer at a time,” which reminds them to focus on each individual that they serve.
The mission of Academy Mortgage is to be the first choice lender for builders, lenders and homeowners that share their commitment to sustainable homeownership. With Academy currently celebrating their 25th year in business, it is clear that they have become the first choice for many new homeowners. The solid foundation that they have built over the past 25 years has been 100 percent focused towards customer service, and they treat every file not just as a loan number but as a family.
One key example as to how Academy Mortgage better serves their customers is through communication. While so many companies tend to rely more on email as the primary form of communication, Academy believes that it is more beneficial to build a personal relationship with each customer. They prefer face-to-face, eye-to-eye communication, which they consider to be their “secret sauce” to success.
For more information on Atlanta new home loans or to experience the exceptional customer service from Academy Mortgage, call 404-558-4399 or visit their website.
Equal Housing Lender. (c)2013 Academy Mortgage License #3113. GA Lic. # 20505. This is not a commitment to lend. Academy Mortgage Atlanta: 5565 Glenridge Connector, Suite 400. Atlanta, GA 30342. Georgia Residential Mortgage Licensee.